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Python Developer — HCLTech, ontario (Hiring Now)

Python Developer



Job description

Role: Python Technical Lead - Data Analysis, SQL

SHORTDESCRIPTION section.

1 of 6.

Section Title: Job Summary

Job Summary

Support engineers to onboard into the AIDA ecosystem to ensure high availability and reliability of all AIDA features across a global user base.

The engineer(s) will be responsible for proactive monitoring, incident triage, troubleshooting, and resolution, along with delivering small enhancements and bug fixes across Python services, web applications, data/analytics pipelines, and cloud infrastructure.

This role requires strong production support mindset, hands-on troubleshooting skills, and ability to work in a shift-based model for near 24x7 coverage.

LONGDESCRIPTION section.

2 of 6.

Section Title: Key Responsibilities

Key Responsibilities

Production Monitoring & Uptime (Primary)

Monitor all features/services within the AIDA ecosystem to ensure uptime, stability, and performance

Perform proactive checks on health dashboards, logs, alerts, and metrics; identify issues before users are impacted

Own incident management (triage → diagnosis → mitigation → resolution) and drive restoration within SLA

Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA)

Maintain and improve runbooks, SOPs, knowledge articles, and on-call procedures



Support Operations (L2/L3

)Handle support tickets and production issues including functional issues, system errors, integration failures, and data pipeline disruption

sManage escalations effectively—coordinate with product/engineering, infrastructure, and vendor teams as require

dTrack reliability KPIs (availability, MTTR, incident trends) and contribute to continuous improvemen


t
Enhancements & Fixes (Secondar

y)Deliver small enhancements, configuration changes, and bug fixes i

n:Python services/scripts and automati

onWeb UI components (Angular/React) and/or backend (.NET where applicabl

e)Data workflows (Dataiku pipelines/recipes, job schedulin

g)AWS infrastructure/app servic


es
Release & Change Supp

ortSupport deployments (lower → prod), validate smoke tests, and assist in release readiness activit

iesEnsure proper change documentation and rollback readiness for production chan

gesLONGDESCRIPTION section.

3 of

6.Section Title: Skill Requireme

ntsSkill Requireme

ntsRequired Technical Ski


lls
Python: troubleshooting, scripting, API debugging, automa

tionWeb/App Support: exposure to Angular or React, and understanding of web app troubleshooting (frontend/back

end)Backend exposure: knowledge of .NET is desirable (or ability to troubleshoot service-side iss

ues)Dataiku: ability to monitor and troubleshoot Dataiku jobs, pipelines, failures, schedu

lingAWS: working knowledge of cloud monitoring, logs, and typical services (e.g., IAM, EC2/ECS/EKS, S3, CloudWatch, Lambda—based on your st

ack)Observability & Support Tools: logging/monitoring, alerting systems, ticketing tools (ServiceNow/Jira), dashbo

ardsSKILL section.

4 o

f 6.Section Title: Must Have Sk

illsMust Have Sk

  • illsClick Enter to show the proficiency description of Data AnalyticsData Analy
  • ticsClick Enter to show the proficiency description of PythonPy
  • thonClick Enter to show the proficiency description of MS SQLMS

SQLSKILL section.

5 o

f 6.Section Title: Good to have Sk

illsGood to have Sk

  • illsClick Enter to show the proficiency description of React.jsReac
  • t.jsClick Enter to show the proficiency description of .NET Framework.NET Frame
  • workClick Enter to show the proficiency description of AngularAng


ular


Required Skill Profession

Other General



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